“As part of our agenda to transform the leadership and management capabilities of our key leaders in the University we engaged, through a competitive tendering process, the services of Chapel House Training and Consultancy Limited; David Collins and his associates to provide a level 5 coaching programme, for senior staff within the Human Resources Division in order that they could undertake the role of coach, and the consultancy and support required to grow our own ‘coaching culture’.
The key, and in many ways a deciding feature of the tender that David and his team put together was around flexibility of delivery and an ability to work with us and around our own operational and demanding set of priorities. I am very pleased to say that David and his associates continue to live up to this promise and we in the HR management team continue to be impressed with the way in which David is able to work with us, but at the same time provide appropriate encouragement enabling our continued commitment to our ambition to have a team of highly skilled coaches.
I and colleagues in HR have also been impressed with David and his colleagues’ refreshing, lively and engaging style of delivery throughout the programme. This was a very important feature in being able to really engage fully with colleagues in HR and this also set David Collins and his colleagues above others in this field. I have no hesitation in recommending David Collins to you and would be happy to discuss any aspect of the work we have commissioned him for.”
Keith Watkinson
Executive Director of Human Resources at the University of Salford

We have been commissioning Chapel House’s work and support for our company for almost two years now and we are extremely satisfied with the quality of coaching, mentoring and training we have experienced.
We have received world class executive coaching and mentoring from their experienced and highly qualified team, from our General Manager down through Senior Directors, Middle Management and front line Supervisors. This has made a direct and positive impact upon organisational leadership which was independently measured thus demonstrating a significant return on this investment.
Through this programme of coaching interventions, Chapel House identified a range of skill gaps within the organisation which they addressed through a bespoke training and development programme.
Chapel House have continued to provide us with ongoing excellent dedicated customer liaison and they are currently assisting in training a cohort of 22 internal coaches/mentors on a bespoke ILM Accredited Level 7 programme of training and development. I have been particularly impressed with the quality of this training and the level of ongoing support Chapel House provide in terms of tutorial and supervision support, provision of materials and resources and the help they provide in helping us establish our organisational strategy, systems and processes. As a result of their support we have recently experienced improved performance, staff assessment of organisational leadership has improved and our staff engagement results are now exceptional. This year we have won two external Ministry Awards, one for the CEO of the year and another for the level of support and development we provide for our staff. Chapel House are motivational specialists and they have made a significant contribution to our recent success.
Chapel House are always there when we need them. They are extremely good value for money and they care a great deal about the quality of their products and services.
Frédéric Patricelli
(L&D Manager)